We all know that the pandemic unleashed in 2020 has affected everybody in many different ways.
Nueve Sterling is a small business trying to bring to your hands beautiful and quality silver jewelry from a renowned and remote town in Mexico. I do my best to pack and ship your jewelry in pristine condition as soon as I receive your order, but I wanted to remind you that once I hand your package to the post office, the delivery goes beyond my control. In case of a delay, I can certainly keep monitoring your parcel and trying to find answers on your behalf, but there's nothing much I can do.
Due to the still ongoing pandemic, there has been a significant increase in online shopping. This has resulted in a record number of deliveries being made, which has had an impact on the operation of the shipping companies.
I wanted to let you know that this situation is inevitable and that the possibility of a delay of your package (no matter the ETA provided), is quite real.
Let's hope for the best so your package doesn't get delayed, and it reaches you timely as expected.
Take care and be safe.